Duration: 6 Months
Programme Type: Provider-Based Skills Programme (Non-Credit Bearing)
Certification: Certificate of Proficiency / Completion
Mode of Delivery: On-Campus | Online | Blended

Programme Overview

This programme equips learners with practical computer hardware, maintenance, and networking skills required in modern workplaces and IT environments. Learners gain hands-on experience in computer assembly, troubleshooting, operating systems, basic networking, and device connectivity.

The programme is ideal for students, job seekers, entry-level IT technicians, and individuals interested in technical IT support roles.

Course Modules

Module 1: Introduction to Computer Hardware

• Overview of computer systems
• Internal and external hardware components
• Input, output, processing, and storage devices
• Hardware specifications and compatibility
• Safety procedures and tools

Module 2: Computer Assembly & Maintenance

• Assembling and disassembling computers
• Installing hardware components
• Preventive and corrective maintenance
• Diagnosing and fixing common hardware faults
• Upgrading and optimizing computer systems

 Module 3: Operating Systems & Software Installation

• Introduction to operating systems (Windows focus)
• Installing and configuring operating systems
• Device drivers and system updates
• Basic system security and user management
• Troubleshooting OS-related issues

Module 4: Networking Fundamentals

• Introduction to computer networks
• Types of networks (LAN, WAN, WLAN)
• Network devices (routers, switches, modems)
• Network cables and wireless connectivity
• IP addressing and basic network configuration

Module 5: Internet, Network Security & Troubleshooting

• Internet connectivity and network setup
• Network security basics (firewalls, antivirus)
• Common network problems and solutions
• Data backup and recovery basics
• Safe and ethical use of networks

Module 6: Practical Applications & Projects

• Setting up computer systems and networks
• Troubleshooting hardware and network issues
• Practical lab exercises
• Real-world IT support scenarios
• Final practical assessment or project

Learning Outcomes

By the end of the programme, learners will be able to:

• Identify and install computer hardware components
• Maintain and troubleshoot computer systems
• Install and configure operating systems
• Set up and manage basic computer networks
• Apply safe and ethical IT practices

Entrance Requirements

• Grade 10, Matric, or equivalent
• Basic computer literacy
• No prior technical experience required

Career & Skills Pathways

This programme prepares learners for roles such as:

• IT Support Technician
• Computer Technician
• Help Desk Support
• Network Support Assistant
• Entry-level Technical Support Roles

Compliance & Accreditation Note

This is a provider-based, non-credit-bearing skills programme developed and assessed by Excel Gene Academy.
It is not registered on the National Qualifications Framework (NQF) and does not carry SAQA accreditation, but supports technical skills development and employability.

Excel Gene Academy – Learn. Transform. Excel.

Building technical skills for a connected world.